Terms of Service

SleekSync is rental-management and point-of-sale software operated by Hurdle Solutions ("SleekSync," "we," "us," or "our"). These terms govern your use of SleekSync websites, trials, accounts, and paid services. By creating an account or using the service, you agree to these terms on behalf of yourself and, when applicable, your organization.

Your plan, order form, or other written agreement may contain additional commercial terms. If those terms conflict with these terms, the more specific written agreement controls for that subject.

You must provide accurate account information, keep credentials confidential, assign appropriate staff permissions, and promptly tell us about suspected unauthorized access. You are responsible for activity performed through your account by your authorized users.

You may not misuse the service, interfere with its operation, bypass access controls, access another customer's data, introduce malicious code, or reverse engineer the service except where applicable law expressly permits it.

Paid subscriptions renew for the billing period shown at checkout until canceled. Taxes and any separately disclosed processing or third-party fees may apply. You authorize us and our payment processor to charge the payment method associated with your account for amounts due.

We may change plan features or pricing. A material pricing change will be disclosed before it applies to your next renewal. Unless required by law or stated in a written offer or order form, paid fees are non-refundable. Canceling stops future renewals but does not reverse charges already incurred.

When Stripe Checkout is offered, payment credentials are submitted to Stripe. SleekSync receives billing and transaction status needed to provision and manage the subscription rather than your complete card number. Stripe's own terms and privacy policy govern its processing of payment credentials.

You retain your rights in the business and customer data you submit. You authorize us to host, process, transmit, and back up that data as needed to provide, secure, support, and improve the service. Our Privacy Policy explains our data practices.

You are responsible for having a lawful basis to collect and use your customers' information. You may request a data export, subject to reasonable technical, security, and legal limits. After account closure, data may remain for a limited period while we complete an export or deletion request, cycle backups, prevent fraud, or meet legal obligations.

We work to keep SleekSync available and secure, but we do not promise uninterrupted or error-free operation unless a signed agreement says otherwise. Maintenance, third-party failures, internet conditions, and events outside our reasonable control may affect availability. Support scope and response targets depend on the plan or written agreement.

You may cancel through the available account or support channel. We may suspend or terminate access for nonpayment, material breach, unlawful activity, or a security risk. When practical, we will give notice and an opportunity to cure before termination.

Provisions that by their nature should survive termination—including payment obligations, ownership, disclaimers, and liability limitations—will continue to apply.

SleekSync and its licensors retain all rights in the service, software, branding, and documentation. We grant you a limited, non-exclusive, non-transferable right to use the service during your authorized trial or subscription. If you provide feedback, you allow us to use it without restriction or compensation, but not to identify you publicly without permission.

To the extent permitted by law, the service is provided "as is" and "as available" without implied warranties. SleekSync is a workflow tool; you remain responsible for business decisions, tax treatment, records, customer commitments, and reviewing automated or AI-assisted output before relying on it.

To the extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages. SleekSync's aggregate liability arising from the service will not exceed the fees you paid for the affected service during the 12 months before the event giving rise to the claim. These limits do not apply where applicable law does not allow them.

We may update these terms as the service changes. We will post the updated date and provide reasonable notice of material changes through the service or your account contact information. Continued use after the effective date of an update means you accept the revised terms.

Questions about these terms can be sent to [email protected]. You can also write to SleekSync, 800 Park Offices Drive, Research Triangle Park, NC 27709.