Prom season readiness
Compressed fitting and pickup windows expose every disconnected spreadsheet, note, and inventory promise. Use one representative prom order to verify the workflow before the counter gets busy.
Pressure points
Risk: Staff promise a style without checking the requested size against the event, pickup, return, cleaning, and repair window.
Verify: Move the event or swap a size and confirm that availability and preparation tasks stay accurate.
Risk: Shoes, shirts, upgrades, discounts, and deposits drift into side calculations that other staff cannot explain.
Verify: Change the package after a deposit and inspect the new balance, inventory holds, and customer-facing summary.
Risk: Alterations, missing items, balances, damage notes, and late returns surface only when the counter is already busy.
Verify: Run the order through prep, pickup, return, damage review, cleaning, and inventory release.
Ask the walkthrough to create, change, fulfill, and return one representative order. Screenshots are not enough; each handoff should remain understandable when the order changes.
We will use it to inspect availability, fitting, payment, prep, pickup, and return instead of giving you a generic feature tour.